Tandem Diabetes X2 Update
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I can t get my t slim x2 pump to stay connected to my dexcom transmitter.
Tandem diabetes x2 update. Predicts and helps prevent lows with basal iq technology. T slim x2 insulin pump. The software update for control iq technology is now available for in warranty t slim x2 insulin pump users. Prescription process for control iq technology tandem s guide to successful pumping.
The tandem device updater is a software program that runs on your computer and allows you to update the software on your pump. The t slim x2 insulin pump. What is the process for updating a pump using the tandem device updater once i have my update id code. What should i do.
Control iq technology on the t slim x2 insulin pump is designed to help increase time in range 70 180 mg dl using dexcom g6 continuous glucose monitoring cgm values to predict glucose levels 30 minutes ahead and adjust insulin accordingly. The pump is able to reliably and securely communicate with compatible digitally connected devices including automated insulin dosing software to receive execute and confirm commands from these devices. If your pump is eligible for this update you should have received an email from tandem diabetes care with the unique update id required for the process. Located in sunny san diego our technical support team is available 24 hours a day 7 days a week.
Internet and computer access are required for pump updates. A new version of the tandem device updater was released on january 14 2020. The t slim x2 insulin pump with interoperable technology is an alternate controller enabled ace pump that is intended for the subcutaneous delivery of insulin at set and variable rates for the management of diabetes mellitus in people requiring insulin. If you received your t slim x2 insulin pump in september 2017 or later your pump was likely loaded with this software update before it was shipped and you would not have received an email.
The control iq technology software update for current t slim x2 pump users requires a prescription and online training all of which are coordinated through a simple to use online portal.